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PRIVACY POLICY
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Your privacy matters.
Last updated: September 2, 2026
Trelax Massage Therapy respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting or booking a massage therapy session, or communicating with us.
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This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
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Information We Collect
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When you use our website or booking services, we may collect information you voluntarily provide, including your name, email address, phone number, service address or location, appointment details, and other information submitted through booking or contact forms.
When requesting an appointment, you may also choose to provide information about areas of discomfort, tension, mobility concerns, or other goals you would like addressed during your massage session. This information is used to help prepare for and customize your session.
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How We Use Your Information
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Information collected through this website may be used to:
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Schedule, confirm, manage, and provide massage therapy appointments.
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Communicate with you regarding booking requests, confirmations, reminders, changes, cancellations, or other appointment-related matters.
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Respond to questions or requests.
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Prepare for and customize your massage therapy session.
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Process payments and provide receipts.
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Maintain appropriate business and client records.
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Improve our website, services, and client experience.
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We do not sell or rent your personal information.
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Booking & Client Information
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Trelax Massage Therapy uses online booking tools to manage appointment requests and client information. Because Trelax Massage Therapy provides mobile services, appointment requests may be reviewed based on service location, availability, and necessary travel time before being confirmed.
Information you provide regarding your massage goals or areas of concern is used for the purpose of preparing for and providing your requested massage therapy services.
Additional intake, consent, or health information may be requested separately when appropriate for your session.
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Payments
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Payments and transaction information may be processed through third-party payment providers. Trelax Massage Therapy does not directly store complete credit or debit card information submitted through these payment systems.
Payment providers may collect and process information according to their own privacy policies and security practices.
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Third-Party Services
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This website and its booking, communication, payment, and related features may use third-party service providers, including Wix and its integrated services.
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These providers may process certain information as necessary to operate the website, manage appointments, send booking communications, process payments, or provide other website functionality.
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Their handling of information is governed by their respective privacy policies and terms.
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Cookies & Website Data
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This website may use cookies and similar technologies to support website functionality, understand how visitors use the site, remember preferences, and improve the website experience.
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Depending on your browser and available website settings, you may be able to manage or disable certain cookies. Disabling cookies may affect some website features.
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How We Protect Your Information
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Reasonable administrative and technological measures are used to protect personal information from unauthorized access, misuse, loss, or disclosure.
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However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.
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Your Choices & Rights
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You may contact Trelax Massage Therapy if you would like to request access to, correction of, or deletion of personal information you have provided, subject to any information that must be retained for legitimate business, legal, tax, or recordkeeping purposes.
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You may also manage certain appointment information through the booking system when those options are available.
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Communications
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By providing your contact information when requesting or booking an appointment, you may receive transactional communications related to your appointment, such as booking-request notices, confirmations, reminders, changes, cancellations, receipts, or other service-related information.
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Marketing communications, if offered, will be handled separately where required, and you may opt out of those communications according to the instructions provided.
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Children's Privacy
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Trelax Massage Therapy's website and online booking services are not intended for children to independently submit personal information. Appointments for minors should be arranged by a parent or legal guardian, and additional consent requirements may apply.
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Changes to This Privacy Policy
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This Privacy Policy may be updated periodically to reflect changes to our services, website features, business practices, or legal requirements. The most recent revision date will be displayed at the top of this page.
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Contact Us
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If you have questions about this Privacy Policy or how your information is handled, please contact:
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Trelax Massage Therapy
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Phone: (425) 312-3130
Email: info@trelaxmassage.com
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